March 2024
New Features
MULTI-INSTANCE FEATURE
Organizations can now simultaneously deliver experiences to a large number of users, thanks to NAKA’s new multi-instance feature. This exceptional capability not only eliminates connection and server performance issues but also ensures seamless interaction with all elements, providing a synchronized, unified, and optimal experience for all users.
DIGITAL ASSISTANT
Users can now pose any questions related to NAKA’s usage to the digital assistant and receive voice-based answers, including guidance on navigation and interaction within the experience. Organizations can promptly leverage the capabilities of the NAKA digital assistant, utilizing a default charming model or creating a custom model to deliver a branded experience aligned with the organization’s identity.
TUTORIALS
This tool empowers designers to help users comprehend experience goals and describe processes through a combination of images and videos. Users can seamlessly integrate this learning to optimize their immersive experience.
Improvements
DATABASE PERSONAL DATA CYPHERING
[SECURITY]
Now, NAKA ensures enhanced security through personal data encryption. This heightened security prevents even NAKA administrators from accessing personal information, ensuring that in the event of a database breach, the information remains indecipherable to attackers.
IMPROVED SETTINGS
[USER EXPERIENCE]
You can now use NAKA’s settings to configure your headsets, select your language, and check the installed version.
IMPROVED MULTIUSER
[MULTIUSER]
NAKA’s multiuser performance and network usage have been optimized to provide a better experience in all situations.
Bug fixing
NPS IS NOT CORRECTLY CALCULATED UNDER CERTAIN CIRCUMSTANCES
[ANALYTICS]
The calculation and display of NPS have been corrected to provide accurate data for this key qualitative indicator.
EXPERIENCE TIME CALCULATION ERROR
[ANALYTICS]
The time calculation was fixed as occasionally, the user’s time in some experiences could not be calculated when a new session was created.
ERROR WHEN UPLOADING A MESH
[ADMINISTRATION PORTAL]
An error occurred when uploading certain meshes; however, the issue has been fixed, and now it is possible to upload any mesh without encountering troubles.
ERROR JOINING TO AN EXPERIENCE
[USER EXPERIENCE]
An issue was detected where loading damaged avatars could result in blocking access to NAKA experiences. Now, with the issue identified, NAKA will prompt users to create a new avatar to resolve the problem, ensuring that access is not blocked.
AVATARS’ MOVEMENT WAS NOT FLUID IN MULTIUSER EXPERIENCES
[USER EXPERIENCE]
Avatars’ movement in a multiuser experience was fixed and now it is more natural and fluid.